Privacy Policy

Introduction
Welcome to Flashhost Limited! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our web hosting services. By using our services, you agree to the terms outlined in this policy.


We Collect Personal Information

We collect personal information that you voluntarily provide to us when you register for an account, use our services, or contact us for support. This information may include:

Name
Email address
Phone number
Billing information
IP address

Usage Data

We collect information about how you interact with our services. This may include:

Log files
Browser type and version
Operating system
Pages visited
Time and date of visits
Time spent on pages
Referring site details

How We Use Your Information

We use the information we collect for various purposes, including:

To provide and maintain our services
To process transactions and send billing information
To communicate with you, including responding to your inquiries and providing support
To improve our services by analyzing usage patterns and preferences
To prevent and address technical issues
To comply with legal obligations and resolve disputes

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

With service providers who perform services on our behalf, such as payment processors and customer support providers
To comply with legal requirements, such as in response to a court order or subpoena
To protect the rights and safety of Flashhost Limited, our users, and the public
In connection with a business transaction, such as a merger or acquisition, where your information may be transferred to the new owner
Security of Your Information
We take the security of your information seriously and implement appropriate measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, correct, or delete your personal information held by us. You can also object to the processing of your information or request that we restrict its processing. To exercise these rights, please contact us using the contact information provided below.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Flashhost Limited
Phone: +254714401000
Email: sales@flashhost.co.ke
Location: Thika Gateway Plaza

Effective Date: 08/08/2024